Serving our Senior Citizens

In our rural libraries we have active children’s programming and services from summer reading to kids’ clubs to preschool storytimes. We hire children’s librarians and reading specialists. But, what are we doing for the other most active population segment in our rural libraries: the senior citizens? These are the patrons that are retired or near retirement, are moving into the rural areas and want to be involved. They are the generation that may not have grown up with computers and are often intimidated by our online catalog. They may need assistance with tax forms and medical information and have special visual and physical requirements. These are the vital citizens that have skills and talents to give back to their communities and the time to do it. What can we do to meet their unique needs and incorporate them into the lifeblood of our libraries? What are some of the ways we can better serve our seniors?

This blog is for sharing ideas and issues we face when providing services through our libraries for our senior citizens. Let's discuss the problems and the solutions we have found and learn from each other!

Tuesday, December 8, 2009

Planning for the future is essential for library services to our senior citizens

A recent research project in the view to the future for senior services (Cuneo, E.J. III (2006). Present and Future Senior Services at South County Regional Library in Camden County: A Thesis points out that the number of seniors (defined as those over 62 years old) living in a rural community (18% in 1997) is greater than that of urban areas and is expected to grow by more than 75% in the next 5 years. These aging baby boomers will want more interactive technology, services and involvement in the library and it is imperative that librarians plan for the future. Cuneo recommends the following:

-Public librarians need to be trained in the study of gerontology. “Understanding the needs of an older person is key to providing services.”
-A partnership of local organizations and businesses is essential
-Grant and government funds must be obtained to put various aspects of services in place before the population is too large
-Public libraries should aggressively use senior citizens as volunteers
-Public libraries need to market their senior services and act soon in order to become an essential part of the information needs of their residents, or someone else will

It is an interesting perspective on library services and one that in so many areas the library needs to attain to. Run the library like a business but don’t forget the business that you are in- serving people of all ages and abilities with what they need.

A New Look at Lifelong Access

A New Look at Lifelong Access by Diantha Dow Schull (click on link to access article)
(American Libraries, 36(8), 42-44, September 2005 issue)
This article attempts to answer the question: “How can libraries best serve the new generation of older adults who are eager to volunteer, learn new skills and develop meaningful connections to their communities?” While a typical view of library services to mature adults has been that of large print titles and delivery of reading materials to nursing homes and senior centers, Schull’s concern is to reach the older adults who are not infirm but are active participants in society. The model of Lie Options Libraries, developed in Maricopa County, includes lifelong learning for new or second careers, interest educations, intergenerational programming, leadership and service opportunities and life planning information. Partnerships with other agencies and community groups have provided critical collaborations. This model enables the library to be a vital part of the community fabric for these citizens and certainly provides food for thought.